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Subscription Service Customers
HelpDesk Support is Provided as Part of the Service Agreement to Our Subscription Service Customers Only.

 

If You are a SolidWorks Customer and You are No Longer on Subscription Service, Please Contact Our Subscription Service Coordinator by Clicking Here.

First Come, First Serve
We Do Our Best to Respond to Each Request in the Order in Which it is Received.  Please Understand That We Have Many Customers and We Must Respect them All EQUALLY.

Help Us Help YOU!
Please Provide Us With Information Specific to Your Installation Via Email or Have it Ready When You Call.

 

To Help Diagnose Your Issue, We Will Need:

 

-SolidWorks Version

 

-SolidWorks Service Pack

 

-SolidWorks Serial Number

 

-Windows Version and Service Pack

 

-Video Card Model and Driver Version in Some Cases.

 

Each of These Pieces of Information Will Help Us Find a Solution to Your Problem in the Shortest Possible Period.

 

There are 3 Ways to Contact DASI Solutions Technical Support......

 

Toll Free Phone:

 

800.276.6340      

M-F 8:00am to 5:00pm      

 

 

   

Download the DASI DIRECT V5.1
Tech Support Tool  

 

DASI DIRECT Allows Our Support Technicians to SEE and CONTROL Your Computer using a Simple Tool to Make the Connection.

 

This Tool is to be Used in Conjunction with Phone Support.  Please Call Our Support Line before Proceeding.

 

Email:

 

    

 

Please CHANGE the SUBJECT LINE to

 Describe Your Issue in Detail. 

 

In Your Email, Provide Your:

 

-SolidWorks Serial Number     

-SolidWorks Version     

-SolidWorks Service Pack    

-Operation System       

DASI HelpDesk User Site

  

    

 

How to Create User Accounts

 

DASI HelpDesk User Site Instructions

SolidWorks Customer Portal New

  

What is it??

 

SolidWorks Customer Portal Login

 

Service Pack Downloads and Product

 Updates can be Obtained HERE.     

 

 

Self Help Study Guides    

 

Never Expand in BOM - Shows how to control whether a Purchased Assembly shows as a Single Item in the BOM or a full list of Parts.

 

Mirror Parts - Shows How to Control the Intelligence When Creating Derived Parts and Using Mirror Parts.

 

Sketch Patterns - Using Sketch Patterns with the Hole Wizard, You Can Create Powerful Hole Patterns with Minimal Effort

 

Macros - Ever Want to Automate a Repetitive Task.....Even Make a Custom Tool Button?  This Will Show You How.

 

2D to 3D - You Can Take 2D AutoCAD  Files and Make Them 3D SolidWorks Files by Following a Few Simple Steps.

 

Right Click | Save As Target to Download

 

**Videos Require the Techsmith CODEC

Preferred File Types for Import from Other Systems

 

Alt Key Tip

 

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