DASI Solutions, Michigan’s leading SolidWorks Reseller, has an immediate need
for a Technical Support Professional in our East Michigan offices.
Details are as follows:
JOB TITLE:
Technical Support/Application Engineer
LOCATION:
East Michigan
DESCRIPTION: Technical
Support Representatives will be dealing directly
with customers and users of SolidWorks and
Solution Partner software applications.
Support Engineers are responsible for:
·
Answering the Phone and Logging
Technical Support Calls.
·
Displaying Exceptional
Problem Solving Skills and Follow Thru
·
Documenting Any and All steps
taken to resolve the Request
·
Ensuring that our Customers
get the Answers they need in a Timely Manner
MINIMUM
EXPERIENCE: Strong Windows
background and Communication Skills.
EDUCATION:
Bachelors Degree or equivalent professional
experience. Technical Background and
SolidWorks Experience a strong plus.
REQUIREMENTS: The successful candidate will
have a Solution based approach to solving
customer challenges. Must be a problem solver
with a get it done attitude and strong
self-motivational attributes. Must be
comfortable speaking with both the executive
level as well as the engineering level. Must
have high standards for themselves, their
product and their services.
· Willingness
to learn and become Proficient with new Software
Applications
·
Must demonstrate Self Motivation
and Problem Solving Skills
·
3 or more Solid Employment
References from Relevant Sources
·
Excellent Communication and
Presentation Skills
·
Direct Experience and Knowledge
of the Mechanical Design Automation or related
industries is very highly desired.
COMPENSATION: Base / bonus, commensurate
with experience.
CONTACT INFORMATION:
Please Contact…
Darin J. Grosser
DASI Solutions
Phone: 248-333-2996 x202
