Industry research has shown that, without adequate training, software is under-utilized and user productivity is actually reduced by as much as 50%.  This could be considered a strong case for training! 

Over the course of the next 4 issues we'll discuss training and the role it plays with our clients.  We'll look at ways to judge what's important for your company, ways to test how you learn and methods to track your results so that we decide whether or not this statement actually makes a great deal of sense.

Let's start with some history. ...We've all purchased new programs that are going to change our lives, make our company more productive, and our job or life much more efficient!  Read more >>

Which programs have delivered on those promises?  Think about which ones you've been most pleased with, or brought you the most benefits.  Next, tie all of them back to your training experience.  Were they the ones you've upgraded from past versions?  Those you've self-taught on, or had someone you know teach you?  Those you attended a formal training program?  Or maybe, you never took any training, other than a few looks at the Help menu or on-line tutorial! 

I'm sure we could all say that we've had programs that have delivered what we expected, more than we expected and much less than we expected.  Now the rub.  If we're all being honest with each other... how have our results compared when you consider the amount of training we took for the program??? 

Now that we all feel a little bit of guilt about ditz'n that program that sets on the shelf collecting dust!  Lets get to what the first question is that we really  need ask ourselves!  That being, "How important is this new program to me, or my company?" 

After we've all had time to consider the answer to this question then we'll pick this topic back up next month when we look at the different ways we all learn... Next month we’ll start to offer our user survey.  Those who participate will have the chance to WIN a Free day of training!!!